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How Customer Journeys Irrigate Processes Continuous Improvement …

… and vice versa!

After "And if the processes were the best friends of the Customer Journey" a reflection of the "France Qualité" think tank, "France Processus" extends this introspection of the relations between "Customer Journey" and "Value Chain".

BPM Principles

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BPM & Digitalisation

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GRC - Governance Risk & Compliance

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2018 ACFE

Report to the Nations

Get the complete report

RM 01 - Risk Management

RM 03/01 - Risk Management Tool

RM 02/01A - Main fraud theories

RM 03/02 - Crisis Management

RM 02/01B - CFE Preparation

RM 02/02 - Fraud Risk Management

RM 02/03 - Cybersecurity Principles

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GRC - Governance Risk & Compliance

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